Compare roles · AI exposure side by side
Receptionists
Put up to three roles next to each other: the exposure figure, the inputs behind it, the window, what is driving change, and where the work moves. Every figure comes from the same method, so the gap between two scores means something.
Exposure
Window · adoption
until most of the change has landed
High adoption
In one line
AI phone agents, online booking and visitor kiosks are handling calls, appointments and check-ins, cutting the routine core of the receptionist role.
Inputs behind the score · scaled 0–100
Task applicability
48Observed usage
58Official exposure tier
100Labour-market trajectory
n/aPublished adoption rating
70What is driving it
- AI phone agents
- Online scheduling and automated reminders
- Visitor-management kiosks
- Generative email and admin assistance
- Small-business cost pressure
- Hybrid working and shared front-of-house
Skills worth building
- Office and facilities coordination
- System administration for front-office tools
- De-escalation and safeguarding
- Customer and patient service judgement
- Written communication with AI assistance
- Data handling and confidentiality
Tools in the work now
Where the work moves
More exposed
Different skills, growing
Complementary, less exposed
Full report
Scores are the CareerGuard Exposure Index v2: the same five inputs and weights for every role, so a gap of ten points means the same thing wherever it appears. How scores are built.